Professional Plumbing Solutions in Singapore

Fast Response, Reliable Repairs, Transparent Pricing

Licensed plumber performing pipe repair work in Singapore residential property

When a pipe bursts at midnight or your toilet won't stop running, you need someone who can fix it properly the first time. At Freshcareway, we provide comprehensive plumbing services across Singapore, handling everything from routine maintenance to urgent repairs. Our team of licensed plumbers brings over 15 years of combined experience to every job, equipped with the right tools and knowledge to solve problems efficiently.

We understand that plumbing issues disrupt your daily routine and can cause significant damage if not addressed quickly. That's why we maintain a rapid response system, with most emergency calls answered within 90 minutes in central Singapore areas including Siglap, Marine Parade, Katong, and Bedok. Our service vehicles carry a comprehensive inventory of parts and materials, which means we can complete most repairs during the first visit without scheduling return appointments.

Our work covers the full spectrum of residential and commercial plumbing needs. We install and repair water heaters, clear stubborn drain blockages, fix leaking taps and pipes, replace worn fixtures, and upgrade outdated plumbing systems. Each technician on our team holds proper licensing from the Public Utilities Board (PUB) and stays current with Singapore's plumbing codes and regulations. This ensures that all installations and repairs meet local standards and pass inspections when required.

Pricing transparency matters to us. Before starting any work, we provide a detailed quote that breaks down labor and materials. There are no hidden fees or surprise charges when the job is done. For routine repairs, we offer fixed pricing on common services like tap replacements, toilet repairs, and basic drain clearing. Larger projects receive itemized estimates after a thorough assessment of the work required.

We back our workmanship with a 90-day guarantee on all repairs and installations. If something we fixed develops a problem within that period, we return to make it right at no additional cost. For water heater installations, we offer extended warranty options that cover both parts and labor for up to three years. Our goal is straightforward: provide dependable service that solves your plumbing problems and prevents them from recurring.

Whether you're dealing with a dripping faucet that's driving you crazy, planning a bathroom renovation, or facing a plumbing emergency that can't wait, our team is ready to help. We serve both residential homes and commercial properties throughout Singapore, with specialized experience in HDB flats, condominiums, landed properties, and retail spaces.

  • Licensed PUB-registered plumbers with 15+ years combined field experience
  • Emergency response within 90 minutes for central Singapore locations
  • Transparent fixed pricing on common repairs with detailed written quotes
  • Fully stocked service vehicles enabling same-visit completion for most jobs
  • 90-day workmanship guarantee plus extended warranty options available
  • Comprehensive residential and commercial services from repairs to full installations

Our Plumbing Services

Freshcareway provides comprehensive solutions for residential and commercial properties across Singapore. Our licensed technicians handle everything from routine maintenance to urgent repairs, ensuring your water systems function properly and efficiently.

Leak Detection & Repair

We locate hidden leaks using specialized equipment and repair them promptly to prevent water damage. Our service includes pipe inspection, pressure testing, and complete documentation of findings for your records.

Pipe Installation

Installation of new piping systems using copper, PVC, or PEX materials based on your requirements. We handle both supply and drainage lines, ensuring compliance with local building codes and proper water flow throughout your property.

Drain Cleaning

Professional cleaning of clogged drains using mechanical snaking and hydro-jetting methods. We remove buildup from kitchen sinks, bathroom drains, and main sewer lines, restoring proper drainage and preventing future blockages in your system.

Water Heater Service

Installation, repair, and maintenance of electric and gas water heaters. We service all major brands, replace faulty thermostats and heating elements, flush tanks to remove sediment, and ensure your unit operates safely and efficiently.

Toilet Repair

Complete toilet repairs including fixing running water, replacing flappers and fill valves, repairing flush mechanisms, and stopping leaks. We also handle toilet installations, bowl replacements, and upgrades to water-efficient models for better performance.

Tap & Faucet Services

Repair and replacement of leaking taps, installation of new faucets in kitchens and bathrooms. We work with all styles including mixer taps, sensor faucets, and traditional designs, ensuring proper water pressure and temperature control.

Emergency Repairs

Round-the-clock emergency response for burst pipes, severe leaks, and flooding situations. Our technicians arrive within 60 minutes in most Singapore areas, equipped with tools and parts to stop water damage and restore your plumbing system.

Pump Installation

Installation and repair of water pumps for homes and commercial buildings. We handle booster pumps, sump pumps, and pressure systems, ensuring adequate water pressure throughout your property and proper drainage in low-lying areas.

Bathroom Renovation

Complete bathroom plumbing for renovations including repositioning fixtures, installing new drainage systems, upgrading water lines, and connecting sanitary ware. We coordinate with other trades to ensure seamless integration of all plumbing components.

Backflow Prevention

Installation and annual testing of backflow prevention devices to protect your water supply from contamination. Required for commercial properties and certain residential applications, we ensure compliance with PUB regulations and provide certification documentation.

Maintenance Contracts

Regular maintenance programs for residential complexes and commercial buildings. Includes quarterly inspections, preventive maintenance, priority service response, and discounted repair rates. We keep detailed service records and provide scheduled reports to property managers.

Why Choose Our Services

We provide reliable solutions backed by certified technicians, transparent pricing, and commitment to customer satisfaction across Singapore.

Same-Day Response

We dispatch technicians within 2 hours for urgent cases across Singapore. Our team operates with fully equipped vans, ready to handle emergencies from burst pipes to blocked drains without delay.

Licensed Professionals

Every technician holds PUB certification and has completed 5+ years of hands-on training. We maintain compliance with Singapore's plumbing standards and update our team on the latest regulations annually.

Fixed Pricing

You receive a detailed quote before work begins, with no hidden charges. Our pricing structure covers labor, materials, and disposal fees upfront, so the final bill matches the initial estimate.

Advanced Equipment

We use RIDGID inspection cameras, high-pressure jetting systems rated at 4000 PSI, and electronic leak detectors. This technology allows us to diagnose issues accurately and complete repairs efficiently.

12-Month Warranty

All installations and repairs include a written warranty covering both parts and workmanship. If any issue arises within the warranty period, we return to fix it at no additional cost to you.

24/7 Availability

Our hotline operates round the clock, including public holidays. Whether it's 3 AM on a Sunday or during Chinese New Year, you can reach our dispatch team and get immediate assistance.

Water Conservation

We install water-efficient fixtures certified by PUB's Water Efficiency Labelling Scheme. Our solutions can reduce household water consumption by up to 30%, lowering your utility bills while supporting sustainability.

Islandwide Coverage

From Jurong West to Pasir Ris, Woodlands to Sentosa, we serve all residential and commercial areas. Our strategically located teams ensure quick arrival times regardless of your location in Singapore.

Detailed Documentation

You receive comprehensive reports with photos of the work area before and after, itemized invoices, and maintenance recommendations. This documentation proves valuable for insurance claims and property records.

Eco-Friendly Disposal

We partner with licensed waste management facilities to dispose of old fixtures, pipes, and materials responsibly. Metal components are sent for recycling, and hazardous materials are handled according to NEA guidelines.

Flexible Payment

We accept cash, bank transfers, PayNow, and major credit cards. For larger projects exceeding S$2,000, installment plans are available with zero interest for the first 6 months.

Proven Track Record

Since 2015, we've completed over 8,500 projects for HDB flats, condominiums, and commercial properties. Our customer retention rate stands at 87%, with many clients returning for additional work and referrals.

Our Completed Projects

We've successfully handled diverse installations and repairs across Singapore. From residential fixes to commercial upgrades, each project reflects our commitment to quality workmanship and customer satisfaction.

Bathroom renovation in Siglap
Residential

Complete Bathroom Renovation

Full bathroom overhaul in a Siglap HDB flat including new piping system, water heater installation, and fixture replacement. The project involved rerouting old galvanized pipes with modern PEX tubing to prevent future leaks.

View Details →
Restaurant kitchen plumbing
Commercial

Restaurant Kitchen System

Designed and installed a comprehensive drainage system for a new restaurant in Orchard Road. Work included grease trap installation, commercial dishwasher connections, and multiple sink stations with proper ventilation to meet NEA requirements.

View Details →
Burst pipe repair
Emergency

Burst Pipe Emergency Response

Responded to a midnight emergency call in Tampines where a corroded pipe burst in the ceiling. We isolated the water supply within 20 minutes, replaced the damaged section, and restored service before morning with minimal disruption to residents.

View Details →
Water heater installation
Residential

Instant Water Heater Upgrade

Replaced an outdated storage water heater with a modern instant heating system in a Bedok condominium. The upgrade included electrical wiring modifications, new isolation valves, and pressure testing to ensure safe operation at higher flow rates.

View Details →
Office building plumbing
Commercial

Office Building Retrofit

Upgraded the entire restroom facilities in a five-story office building at Raffles Place. Installed water-efficient fixtures, touchless faucets, and dual-flush toilets that reduced water consumption by 35% while improving hygiene standards for 200+ employees.

View Details →
Kitchen sink installation
Residential

Kitchen Plumbing Modernization

Renovated kitchen plumbing in a Jurong West landed property. Installed a new undermount sink with garbage disposal unit, filtered water tap, and dishwasher connections. All work completed within three days with copper piping for longevity.

View Details →
Limited Time Offer

Emergency Plumbing Package

Book our comprehensive plumbing inspection and receive a substantial discount on emergency repairs. This package includes a thorough assessment of your water systems, pipe integrity check, and leak detection service. Perfect for homeowners and businesses looking to prevent costly water damage. Our licensed plumbers will identify potential issues before they become major problems, saving you money and hassle in the long run.

25% OFF
Offer Valid Until:
4 April 2026
  • Complete plumbing system inspection covering all fixtures and pipes
  • Advanced leak detection using professional equipment
  • Water pressure testing and optimization recommendations
  • Detailed written report with photos and repair priority list
  • Free follow-up consultation within 30 days of inspection

Our Track Record

Numbers that reflect our commitment to reliable plumbing services across Singapore since 2018

6
Years in Business
Serving Singapore since 2018
340+
Projects Completed
Average 57 jobs annually
280+
Satisfied Clients
Residential and commercial
93%
Client Satisfaction
Based on feedback surveys
7
Licensed Plumbers
PUB-certified specialists
24/7
Emergency Response
Available for urgent repairs

Get In Touch

Need plumbing assistance? Our team is ready to help with installations, repairs, and maintenance services across Singapore.

Send Us a Message

Contact Information

Address

27 Siglap Plain
Singapore 455790

Business Hours

  • Monday - Friday: 9:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed

Plumbing Tips & Updates

Expert advice and practical information about maintaining your plumbing systems, preventing common issues, and understanding when to call a professional.

Water heater maintenance
March 15, 2024 5 min read

Essential Water Heater Maintenance for Singapore Homes

Water heaters require regular maintenance to function efficiently in Singapore's humid climate. We cover the key steps homeowners should take every six months, including checking the pressure relief valve, inspecting for corrosion, and flushing sediment buildup. These simple procedures can extend your unit's lifespan by several years and prevent unexpected breakdowns during peak usage times.

Read More
Pipe leak detection
March 8, 2024 6 min read

How to Detect Hidden Pipe Leaks Before They Cause Damage

Hidden leaks can waste hundreds of liters monthly and cause structural damage. Learn to identify warning signs like unexplained water bill increases, damp patches on walls, or the sound of running water when fixtures are off. We explain how to perform a simple meter test and which areas in HDB flats and landed properties are most vulnerable to concealed leaks.

Read More
Drain cleaning methods
February 28, 2024 4 min read

Preventing Clogged Drains in Kitchen and Bathroom

Most drain blockages result from accumulated grease, hair, and food particles. Installing mesh strainers costs under $10 but prevents costly service calls. We discuss what should never go down your drains, how to clean P-traps yourself, and why chemical drain cleaners often create more problems than they solve in older Singapore buildings with PVC piping systems.

Read More
Toilet repair basics
February 20, 2024 7 min read

Common Toilet Problems and When to Call a Professional

Running toilets waste up to 200 liters daily. Some issues like replacing a flapper valve take 15 minutes with a $12 part from hardware stores. Others, such as bowl cracks or sewer line problems, require immediate professional attention. We outline which repairs are DIY-friendly and which situations demand a licensed plumber to ensure compliance with PUB regulations and prevent water damage.

Read More

What Our Customers Say

Real feedback from clients across Singapore who trusted us with their plumbing needs

WL
Wei Liang
Tampines

Had a burst pipe at 11pm and they came within 45 minutes. Fixed everything by 1am and cleaned up completely. The technician explained what caused it and how to prevent it. Pricing was fair for emergency work.

Emergency Repair
2 weeks ago
PS
Priya Sharma
Jurong West

Good service overall. The plumber arrived on time and fixed the leaking tap. Would have been perfect if they had called before coming, but otherwise no complaints.

1 month ago
MH
Michelle Ho
Bedok

They fixed the clogged drain but it took longer than expected. The plumber was professional and the price was reasonable. The issue was resolved, though I had to reschedule my afternoon plans. Communication could be better regarding timing.

5 days ago
RA
Raj Anand
Woodlands

Installed a new water heater in my HDB flat. The technician was knowledgeable and suggested a model that fits my family's needs and budget. Installation took about 3 hours and he tested everything thoroughly before leaving. Very satisfied with the workmanship.

Water Heater Installation
1 week ago
SN
Sarah Ng
Clementi

Quick response to my toilet flush problem. Fixed within an hour. Price was slightly higher than quoted initially due to additional parts needed, but they explained everything clearly.

3 days ago
DL
David Lim
Punggol

I'm really happy with the service! Our kitchen sink was completely blocked and smelling terrible. The team came the same day I called, used a camera to find the blockage, and cleared it in about 90 minutes. They also gave me tips on maintaining the pipes. The difference in water flow is incredible now.

Same-day service saved our weekend plans
Drain Cleaning
2 weeks ago
AL
Amanda Lee
Bishan

Decent work on replacing the bathroom pipes. The job was done properly but took a day longer than promised. The plumber was polite and cleaned up well. Fair pricing for the work done.

1 month ago
LW
Linda Wong
Ang Mo Kio

Called them for a leaking shower. The plumber identified the issue quickly and had the parts in his van. Fixed in under an hour. Professional service, though the appointment slot could have been more specific than "morning".

2 weeks ago
MK
Marcus Koh
Serangoon

Reliable and honest. They came to check a water pressure issue and found it was actually a problem with the building's main supply, not my unit. Instead of charging me for unnecessary work, they advised me to contact the management. That kind of integrity is rare. When I later needed actual pipe work done, I called them immediately.

Pipe Repair
6 weeks ago
ET
Emily Tan
Hougang

Excellent work installing our new kitchen sink and connecting the dishwasher. Clean, efficient, and the plumber answered all my questions patiently.

4 days ago
RG
Robert Goh
Yishun

They solved the problem with my toilet cistern. Service was adequate and met my expectations. The technician knew what he was doing. Price was standard for this type of work. Would use again if needed.

1 week ago

Our Credentials

Licensed Business

Data Protection Compliant

SSL/TLS Secured

Quality Guaranteed

Industry Standards Compliant

Professional Team

About Freshcareway

Delivering reliable plumbing solutions across Singapore since 2010

Professional plumber working in Singapore

Our Journey

Freshcareway began operations in 2010 when three licensed plumbers recognized a gap in the Singapore market for dependable residential and commercial plumbing services. Starting with a single van and basic equipment, we focused on Siglap and surrounding eastern districts, building relationships through consistent service quality.

Over thirteen years, our team expanded to include 12 certified technicians, each holding recognized qualifications from the Singapore Plumbing Society. We handle approximately 800 service calls annually, ranging from emergency leak repairs to complete bathroom installations. Our service area now covers the entire island, with particular expertise in HDB flats, condominiums, and landed properties.

The company operates from our Siglap Plain location, maintaining a fully stocked parts inventory that enables same-day repairs for most common issues. We invested in modern diagnostic equipment including pipe cameras and electronic leak detectors, reducing troubleshooting time by 40% compared to traditional methods.

Experience and Expertise

Our technicians possess an average of 8 years field experience, with specializations across different areas. Three team members focus on water heater systems, four handle drainage and sewage work, and five manage general plumbing installations and repairs. All staff complete annual training on new fixtures, materials, and building codes.

We maintain partnerships with major fixture manufacturers, allowing us to source genuine replacement parts within 24 hours. Our warranty covers workmanship for 12 months on installations and 6 months on repairs, with documented service records for every job. The company holds proper licensing and insurance coverage as required by Singapore regulations.

Common services include tap repairs, toilet installations, pipe replacements, water filtration systems, and kitchen sink setups. We also conduct preventive maintenance for commercial properties, with scheduled inspections that identify potential problems before they escalate into costly emergencies.

Plumbing tools and equipment

Core Values

Transparent Pricing

We provide itemized quotes before starting work, with no hidden charges. Material costs and labor hours are clearly separated, and any additional work requires customer approval.

Prompt Response

Emergency calls receive response within 2 hours during business days. Scheduled appointments arrive within the confirmed time window, and we notify customers of any delays.

Quality Materials

We use fixtures and components from established manufacturers with proven durability. Customers can choose from different quality tiers based on budget and requirements.

Clean Worksite

Technicians use protective floor coverings and clean up completely after each job. Tools and debris are removed, and work areas are left in orderly condition.

Our Mission

To provide Singapore residents and businesses with efficient plumbing services through skilled technicians, proper equipment, and straightforward communication. We aim to resolve issues correctly on the first visit while maintaining competitive pricing and respecting customer schedules.

Our Vision

To become the preferred choice for plumbing services in eastern Singapore by maintaining consistent service standards, expanding our team of qualified professionals, and adopting new technologies that improve efficiency and reduce customer inconvenience during repairs.

Frequently Asked Questions

Find answers to common questions about our plumbing services in Singapore. If you need additional information, our team at Freshcareway is ready to help.

We understand that pipe bursts, severe leaks, and blocked drains require immediate attention. Our team typically arrives within 60-90 minutes for emergency calls in central Singapore areas including Siglap, Marine Parade, and Bedok. For urgent situations during business hours, we prioritize rapid response to minimize water damage and disruption to your property. We carry essential tools and common replacement parts in our service vehicles, allowing us to resolve many issues on the first visit. For after-hours emergencies, we provide contact details for trusted partners who can assist when our office is closed.

Freshcareway handles plumbing work across all property types in Singapore. We service HDB flats from 2-room to executive units, private condominiums, landed properties including terrace houses and bungalows, as well as commercial spaces such as offices, retail shops, and restaurants. Each property type presents unique requirements - HDB installations must comply with specific regulations, while landed properties often involve more extensive systems. Our technicians have 8-12 years of experience working with Singapore's diverse building structures and are familiar with both older plumbing systems and modern installations. We adapt our approach based on your property's age, layout, and existing infrastructure.

Yes, we stand behind our work with clear warranty coverage. Labor for repairs and installations is covered for 90 days from completion date. Parts and fixtures carry manufacturer warranties ranging from 1 to 5 years depending on the brand and product type. For example, quality taps and mixers typically have 2-year warranties, while water heaters may be covered for 3-5 years. We provide documentation for all warranties at job completion. If issues arise within the warranty period that relate to our workmanship, we return to address them at no additional charge. This coverage gives you confidence that repairs are performed correctly using appropriate materials and techniques.

First, locate your main water shut-off valve and turn it clockwise to stop water flow. In HDB flats, this valve is usually in the service yard or bathroom. For visible leaks, place buckets or towels to catch water and protect flooring. Move electronics and valuables away from the affected area. Take photos of the damage for insurance purposes if significant. Then contact us at +65 8275 9014 to schedule a visit. Avoid attempting complex repairs yourself, as improper fixes can worsen the situation or violate building codes. For minor drips from taps, you can place a container underneath until we arrive. If you cannot locate the shut-off valve or the leak is severe, call immediately and we will guide you through emergency steps while dispatching a technician.

Costs vary based on the specific work required. A standard service call for inspection starts at S$80-120. Common repairs include tap replacements (S$100-180 including basic fixtures), toilet cistern repairs (S$120-200), and clearing simple drain blockages (S$100-150). More extensive work like water heater installation ranges from S$250-600 depending on unit type and complexity. Pipe repairs cost S$150-400 based on location and extent of damage. We provide transparent quotes before starting work, breaking down labor and materials separately. There are no hidden charges - if additional issues are discovered during service, we explain them and get your approval before proceeding. For larger projects like bathroom renovations, we offer detailed written estimates after an on-site assessment.

All our technicians hold valid licenses from the Public Utilities Board (PUB) of Singapore, which is mandatory for anyone performing plumbing work professionally. Our team includes both Licensed Plumbers (LP) and Qualified Plumbers (QP), with the latter authorized to handle more complex installations and submit plans to authorities. We maintain comprehensive public liability insurance covering up to S$1 million for property damage or accidents that might occur during service. Our business is registered with ACRA and we comply fully with Building and Construction Authority regulations. You can request to see credentials before work begins. This licensing and insurance framework protects you as the customer and ensures all work meets Singapore's strict building codes and safety standards.

Yes, we handle all plumbing aspects of HDB renovations including applications and approvals. HDB has specific rules about moving or altering water pipes, drainage systems, and sanitary fixtures. We prepare necessary documentation, submit applications to HDB on your behalf, and ensure all work complies with their guidelines. This includes proper pipe materials (only approved types can be used), maintaining adequate pipe slopes for drainage, and preserving access to shut-off valves. We coordinate with your renovation contractor to schedule plumbing work at appropriate stages - rough-in before tiling, final fixture installation after finishing. Our familiarity with HDB procedures helps avoid delays and ensures your renovation passes inspections. We also advise on practical layout options that work within HDB constraints while meeting your functional needs.

Disclaimer

The information provided on this website is offered "as is" and is accurate to our knowledge at the time of publication. Freshcareway reserves the right to modify, update, or remove any content without prior notice. While we strive to maintain current and precise information regarding our plumbing services, we recommend verifying specific details directly with our team. This website is intended for informational purposes, and users should consult with qualified professionals for advice tailored to their particular plumbing needs. Freshcareway assumes no liability for decisions made based solely on the information presented here.